Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.


What personal information do we collect from the people that visit our website?

To fulfil your order, you must provide us with certain information such as your name, email address,  phone number, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.


Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;

  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services.

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

  • Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
  • Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
  • Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.


How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.


Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 5 years.


Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.


Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user’s preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won’t affect the user’s experience that make your site experience more efficient and may not function properly.


Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Third-party links

Newsletter Subscription

We offer a newsletter subscription service for users who wish to receive updates, promotions, and other relevant information from us. To subscribe to our newsletter, users must provide their email address and name.

Why We Need Your Information and How We Use It

We use the information provided by subscribers to send newsletters and other communications that may be of interest to them. This includes updates on new products, promotions, blog posts, and other announcements related to our business.

How to Subscribe and Unsubscribe

Users can subscribe to our newsletter by providing their email address and opting in to receive communications from us. Subscribers have the option to unsubscribe from our newsletter at any time by clicking the “unsubscribe” link included in the footer of every email. Upon unsubscribing, we will promptly remove the user’s email address from our mailing list and cease all future communications via the newsletter.

Third-Party Service Providers

We use third-party service providers to facilitate our newsletter subscription service and email communications. These service providers are contractually obligated to protect the confidentiality and security of subscriber information and are prohibited from using the information for any other purpose. For more into check out

Data Retention

We retain subscriber information for as long as the user remains subscribed to our newsletter or until they request to unsubscribe. Upon request for unsubscribing, we will promptly delete the subscriber’s information from our mailing list and cease all future communications via the newsletter.



Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

Google Analytics and Data Tracking

We may utilize Google Analytics, a web analytics service provided by Google LLC, to track and analyze website traffic and user behavior. Google Analytics uses cookies and other tracking technologies to collect data such as IP addresses, browser types, referring pages, pages visited, and interactions with the website.


Why We Use Google Analytics

We use Google Analytics to gain insights into how users interact with our website, optimize our website design and content, and improve the overall user experience. The data collected through Google Analytics helps us make informed decisions about website improvements and marketing strategies.


How Google Analytics Collects and Processes Data

Google Analytics collects and processes data in accordance with Google’s Privacy Policy. This includes the use of cookies and anonymous identifiers to track user interactions with the website.


Opting Out of Google Analytics

Users who prefer not to have their data collected by Google Analytics can install the Google Analytics Opt-out Browser Add-on. This add-on prevents Google Analytics from tracking user interactions on websites. Additionally, users can adjust their browser settings to disable or delete cookies used by Google Analytics.


Third-Party Disclosure

We do not share personally identifiable information collected through Google Analytics with third parties, except as required by law or to fulfill legal obligations.


Data Retention

Google Analytics retains data collected from our website for a limited period, as specified in Google’s data retention policies. This data is used for aggregated and anonymized reporting purposes and is not personally identifiable.


How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.


Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking


Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

  • You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
  • Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
  • You can object to (i) us processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
  • If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


Updates to Our Privacy Policy

We may update our privacy policy periodically to reflect changes in our data processing practices, regulatory requirements, or business operations. We encourage subscribers to review our privacy policy regularly for any updates or changes.

For purposes of EU data protection law, Undecided Copenhagen (Pia Chan Andersen) are the data controller of your personal information. If you have any questions or concerns, you may contact us at Alternately, you may mail us at: Undecided Copenhagen, Marbækvej 15 A, 4050 Skibby Denmark.

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